Retail Store Operations and Project Coordinator- Hybrid- Johnston & Murphy

Genesco - Nashville, TN

Full-time

Nashville, TN

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Retail Operations and Project Coordinator at Johnston and Murphy plays a vital role in managing store projects and overseeing data and metrics related to retail operations. This hybrid position requires coordination with various departments to ensure successful execution of store-related projects while providing essential support to field personnel. The role involves both project management and data analysis, making it crucial for the efficiency of retail operations.

Responsibilities

• Serve as the liaison for all new, relocating, remodeling, expanding, and closing stores.
• Coordinate with corporate departments and partners, including Merchandising, Store Planning, IT Support, Accounting, Real Estate, Store Supplies, Facilities, and Field personnel.
• Work on future projects involving new store technologies.
• Act as the point of contact for Airport Management and Joint Venture Partners.
• Visit stores to ensure quality construction, accurate scope of work, and provide direction and support to field personnel.
• Facilitate and document procedures to improve store project effectiveness.
• Support field managers with the store Opener Program.
• Respond to field inquiries about Work Force Management, Payroll, traffic, and sales metrics.
• Monitor and report store sales, schedules, hours, and payroll.
• Monitor Store Manager/Manager pay and census.
• Communicate field sales reporting to leadership regularly.
• Manage data analytics portals and dashboards for corporate and field use.
• Collaborate with Training to create relevant training content.

Requirements

• Retail store leadership experience preferred.
• Associate's degree or relevant work experience preferred.
• Strong analytical and organizational skills.
• Strong mathematical and critical thinking skills.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Ability to prioritize multiple tasks in a fast-paced environment.
• Ability to balance multiple priorities and projects.
• Creativity and resourcefulness.
• Detail-oriented with strong communication skills.