Retail Store Specialist (Customer Service/ Merchandising) - Part Time

$33,550 - $33,550/Yr

Ocean State Job Lot - Freehold Township, NJ

Part-time - Entry Level

Freehold Township, NJ

101-250 employees

Merchant Wholesalers, Durable Goods

About the position

The Retail Store Specialist at Ocean State Job Lot is a part-time role focused on delivering exceptional customer service and effective merchandising. This position is essential for creating a positive shopping experience, managing point-of-sale transactions, and overseeing the merchandising of assigned areas while adhering to company policies and guidelines.

Responsibilities

• Provide exceptional customer service through the T.R.E.A.T. model, fostering a welcoming environment.
• Assist customers with inquiries, locate items, complete purchases, and handle transactions accurately.
• Promote company-wide customer initiatives such as donations, loyalty programs, and promotions.
• Maintain visually appealing displays, restock assigned areas, and merchandise new items according to company guidelines.
• Train and coordinate assigned associates, managing breaks according to policy and regulations.
• Communicate issues and improvement opportunities to store leadership.
• Maintain a safe and organized environment for customers and associates through proactive maintenance and cleaning.
• Handle daily damages and returns according to established procedures.

Requirements

• Prior retail merchandising, customer service, and/or cashier experience in other retail environments is preferred.
• Basic math and reading skills, legible handwriting, and good verbal and written communication skills are required.
• Must be 18 years of age or older.

Benefits

• Competitive hourly wage of $16.13 per hour.
• Flexible part-time schedule with potential for weekend shifts.