Retail Supervisor, Full Time, Product Operations - The Empire Mall

Gap - Sioux Falls, SD

Full-time - Entry Level

Sioux Falls, SD

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

In this role at Old Navy, you will support the store leadership team by performing functional tasks and acting as a role model to employees. Your focus will be on leading processes, executing tasks, and maintaining productivity to ensure goals are met, all while delivering a best-in-class customer experience through collaboration with your leadership team.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote customer loyalty by educating customers about our loyalty programs.
• Become an expert in the brand's selling behaviors and role model these behaviors with every customer.
• Support the sales leader during non-peak hours with a primary focus on the customer.
• Collaborate effectively with employees and ensure work tasks are completed in a timely manner.
• Build and share expertise in the product lifecycle.
• Support completion of work before or after store operating hours, including opening and closing checklists.
• Leverage omni-channel to deliver a frictionless customer experience.
• Ensure all compliance standards are met.

Requirements

• Ability to provide clear and direct communication of expectations.
• Ability to utilize technology effectively to engage with customers and team to meet goals.
• Demonstrate interest and initiative towards continuous improvement and growth.
• Agreeable to work a flexible schedule, including holiday, evening, overnight, and weekend shifts.
• Ability to maneuver around the sales floor, stockroom, and office, and lift up to 30 pounds.

Benefits

• 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic, and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.
• Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.
• Employee stock purchase plan.
• Medical, dental, vision, and life insurance.