Retail Supervisor, Full Time, Product Operations

$32,032 - $40,040/Yr

Old Navy - West Nyack, NY

Full-time - Entry Level

West Nyack, NY

10,001+ employees

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Retail Supervisor at Old Navy plays a crucial role in supporting the store leadership team by executing functional tasks and serving as a role model for employees. This position focuses on leading processes, maintaining productivity, and ensuring a best-in-class customer experience through collaboration and effective communication.

Responsibilities

• Support the store leadership team by performing functional tasks as assigned.
• Act as a role model to employees to support selling behaviors and execution of tasks.
• Focus on leading processes and maintaining productivity to meet goals.
• Promote customer loyalty by educating customers about loyalty programs.
• Support sales leader during non-peak hours with a primary focus on customers.
• Collaborate effectively with employees to ensure timely completion of work tasks.
• Build and share expertise in the product lifecycle.
• Support completion of work before or after store operating hours, including opening and closing checklists.
• Leverage omni-channel to deliver a frictionless customer experience.
• Ensure all compliance standards are met.

Requirements

• Experience in leadership roles.
• Ability to utilize technology effectively to engage with customers and team.
• Demonstrated interest and initiative towards continuous improvement and growth.
• Ability to work a flexible schedule, including holidays, evenings, and weekends.
• Physical ability to maneuver around the sales floor and stockroom, and lift up to 30 pounds.

Nice-to-haves

• Experience in retail operations.
• Strong communication skills.

Benefits

• 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic, and Athleta.
• 30% off at Outlet for all employees.
• Competitive Paid Time Off plan.
• Up to five "on the clock" hours each month to volunteer at a charity.
• 401(k) plan with company matching for contributions up to four percent.
• Employee stock purchase plan.
• Medical, dental, vision, and life insurance.