Retail Supervisor - Lake Creek Store
$31,886 - $60,445/Yr
Goodwill - Austin, TX
posted 3 months ago
Full-time - Entry Level
Onsite - Austin, TX
Social Assistance
About the position
The Retail Supervisor at Goodwill Industries will assist in managing the operations of the retail store, focusing on customer service, record keeping, cash management, and inventory control. This role involves supervising staff, ensuring compliance with company policies, and addressing customer complaints effectively.
Responsibilities
- Assist the store manager with the overall operation of the retail store.
- Ensure compliance with all GCT policies, including reporting theft or misuse of company property.
- Resolve customer complaints in a fair and impartial manner, referring unresolved disputes to the store manager.
- Supervise and train retail sales associates.
- Monitor sales transactions and ensure proper sales procedures are followed.
Requirements
- At least 1 year of supervisory experience.
- Ability to perform continuous walking, stooping, standing, bending, kneeling, and climbing for prolonged periods (up to 7 hours per 8-hour shift).
- Ability to lift 35 pounds frequently.
- Work a flexible schedule in support of store operations.
- Ability to effectively communicate in English with customers and associates.
