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Old Navy - Midwest City, OK
posted 2 months ago
Full-time - Entry Level
Midwest City, OK
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
About the position
The Retail Supervisor for Product Operations at Old Navy plays a crucial role in supporting the store leadership team by executing functional tasks and serving as a role model for employees. This position focuses on leading processes, maintaining productivity, and ensuring that customer experience goals are met through effective collaboration and communication with the team.
Responsibilities
- Consistently treat all customers and employees with respect and contribute to a positive work environment.
- Promote customer loyalty by educating customers about loyalty programs.
- Act as an expert in the brand's selling behaviors and role model these behaviors with every customer.
- Support the sales leader during non-peak hours with a primary focus on the customer.
- Collaborate effectively with employees to ensure timely and efficient completion of work tasks.
- Build and share expertise in the product lifecycle.
- Support completion of work before or after store operating hours, including opening and closing checklists.
- Leverage omni-channel to deliver a frictionless customer experience.
- Ensure all compliance standards are met.
Requirements
- Experience in leadership roles.
- Ability to utilize technology effectively to engage with customers and team.
- Demonstrated interest and initiative towards continuous improvement and growth.
- Flexibility to work a schedule that meets the needs of the business, including holidays, evenings, overnight, and weekend shifts.
- Ability to maneuver around the sales floor, stockroom, and office, and lift up to 30 pounds.
Benefits
- 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic, and Athleta.
- 30% off at Outlet for all employees.
- Competitive Paid Time Off plan allowing up to five "on the clock" hours each month for volunteering.
- Extensive 401(k) plan with company matching for contributions up to four percent of base pay.
- Employee stock purchase plan.
- Medical, dental, vision, and life insurance.
