Nike - Houston, TX

posted 15 days ago

Part-time,Full-time - Entry Level
Houston, TX
Leather and Allied Product Manufacturing

About the position

As a Well Collective Retail Supervisor at NIKE, Inc., you will play a crucial role in delivering a premium boutique experience to customers, focusing on their fitness journey through movement, mindfulness, nutrition, and connection. This position emphasizes creativity, teamwork, and a customer-centric approach, allowing you to impact customer experiences positively while being part of a dynamic retail environment.

Responsibilities

  • Being enthusiastic, excited, and knowledgeable about NIKE products and services to best support customer needs.
  • Bringing your positive attitude and passion to your teammates and customers every day.
  • Leading by example and delivering service in line with Nike's Service Principles to bring the consumer journey to life.
  • Making customers feel welcome, that you care about their fitness wants and needs, and exceeding their expectations at every step of their journey.
  • Demonstrating integrity, reliability, and kindness while operating a cash register, shipping, and receiving duties, stocking products, and cleaning.
  • Showing up for your teammates by attending store events.

Requirements

  • Must be at least 18 years old (U.S).
  • 1 year of retail or consumer service experience preferred.
  • Flexibility to work nights, weekends, and holidays based on store needs.
  • Ability to use customer service authentically to ensure customers feel seen and understood in our stores.
  • Ability to learn and train on the latest products and technologies.
  • Physical requirements include the ability to bend, squat, reach, climb a ladder, and stand for extended periods of time with or without reasonable accommodations.

Benefits

  • Discounts for you and your family from Nike, Converse, and Jordan up to 50% off.
  • Accrued Paid Time Off and Holiday Pay.
  • 401(k) Plan eligibility for full-time and part-time employees working 20 hours or more per week.
  • Employee Assistance Program, Mental and Emotional Health, Financial Coaching and Education, Child Development Support, and Caregiving Benefits starting on the day you're hired.
  • Health Savings Accounts and Flexible Savings Accounts eligibility after 12 months of continuous employment.
  • Opportunity to buy Nike stock at a discount through the Employee Stock Purchase Plan (ESPP).
  • Access to support through Optum Employee Assistance Program at no cost for you and your family.
  • Tuition Reimbursement up to $5,250 per calendar year for full-time Retail Associates.
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