Retail Supervisor - RETAI012761

Goodwill - Milwaukee, WI

Full-time - Mid Level

Milwaukee, WI

Social Assistance

About the position

As a Retail Supervisor at Goodwill Industries of SE Wisconsin, you will play a crucial role in leading retail stores and donation sites to achieve their overall goals. This position involves managing store operations, ensuring register efficiency, and providing excellent customer service while fostering a positive work environment for associates. Your leadership will directly contribute to the mission of supporting individuals with disabilities or disadvantages in achieving greater independence.

Responsibilities

• Open and close the store as required.
• Manage register efficiency and daily production goals.
• Provide excellent customer service to all patrons.
• Train, motivate, and lead associates to create a customer-centric environment.
• Foster a positive workplace culture through effective leadership and team-building skills.

Requirements

• Two years of supervisory experience preferred.
• Forklift certification, if required at the site.
• Ability to work a varied schedule with flexible hours, including a minimum of two closing shifts per week and every other weekend.
• Must have a working phone for communication accessibility.

Benefits

• Management incentive based on store goals.
• Additional $1300 per year for good attendance.