Retail Supervisor

Savers And Value Village - Shawnee, KS

Full-time - Mid Level

Shawnee, KS

10,001+ employees

About the position

As a Retail Supervisor at Savers, you will play a crucial role in the daily operations of our thrift stores, either by overseeing the service side or managing the backroom product flow function. This position is designed for individuals with management experience who are passionate about making a positive impact in their communities through the promotion of reuse and sustainability. You will be responsible for leading a team of dedicated employees, ensuring that our stores operate efficiently and effectively while providing exceptional customer service. Your leadership will help foster a positive work environment that celebrates diversity and encourages team members to contribute their unique perspectives and skills. In this multi-faceted role, you will be involved in various aspects of store management, including training and developing staff, managing inventory, and ensuring compliance with company policies and procedures. You will also be tasked with driving sales and enhancing the customer experience by maintaining a clean, organized, and welcoming store environment. As part of our commitment to employee growth, you will have access to comprehensive onboarding and training programs, including resources from Savers University, which develops and delivers robust training tailored to the needs of our team members. At Savers, we pride ourselves on our mission to champion reuse and inspire a future where secondhand is second nature. By joining our team, you will contribute to a business model that not only benefits the planet but also supports local communities through the funding of nonprofit organizations. We are looking for individuals who are excited about the opportunity to make a difference and grow within a purpose-driven company that values the contributions of every team member.

Responsibilities

• Oversee daily operations of the thrift store, ensuring efficient service and product flow.
• Lead and manage a team of employees, providing training and development opportunities.
• Drive sales and enhance customer experience through effective store management.
• Maintain compliance with company policies and procedures.
• Manage inventory and ensure the store is clean, organized, and welcoming.

Requirements

• Must have prior management experience in a retail environment.
• Strong leadership and team management skills.
• Excellent customer service skills and a passion for community engagement.
• Ability to work in a fast-paced environment and handle multiple tasks.

Nice-to-haves

• Experience in the thrift retail industry or similar sectors.
• Knowledge of inventory management systems.

Benefits

• Bundled health plans including medical, Rx, dental, and vision.
• Company-paid life insurance for added protection.
• Programs for smoking cessation and diabetes management coaching.
• 401k plan with generous company matching contributions.
• Paid time off for leisure and hobbies.
• Access to mental health services for daily life management.