Retail Supervisor

$38,584 - $38,584/Yr

Hudson - Chicago, IL

Full-time - Entry Level

Chicago, IL

501-1,000 employees

Administrative and Support Services

About the position

The Retail Supervisor at Hudson is responsible for leading a team in a fast-paced environment, ensuring operational goals are met while providing excellent guest service. This role involves coaching team members, managing inventory, and maintaining brand standards at the Chicago O'Hare International Airport. The position requires flexibility to work various shifts, including weekends and holidays, and offers opportunities for advancement and ongoing training.

Responsibilities

• Perform all responsibilities of team members
• Support the Operations/General Manager in meeting operational goals and execution
• Ensure Brand standards are met throughout shift including preparation of food and beverages
• Communicate shift priorities, goals and results to restaurant team members
• Coach team members as needed throughout a shift providing timely, constructive and clear feedback
• Support the training of team members as needed
• Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift
• Communicate clearly with the next Shift Leader to help prepare him/her for shift
• Ensure Safety standards are met
• Manage Inventory throughout the shift
• Provide great guest service and coach team members to do the same
• Manage cash over/short during shift and ensures restaurant team members are following cash management policies.

Requirements

• Basic computer skills
• Fluent in spoken and written English
• Works well with others in a fast-paced team environment
• On time, demonstrates honesty and a positive attitude
• Willingness to learn and adapt to change
• Guest focused
• Ability to assist with training
• Problem solving
• Motivating others
• Standing on feet
• Repetitive motion including bending, stooping and reaching
• Lifting objects, ice, products, boxes up to 20 lbs. (if applicable)
• Previous leadership experience in retail, restaurant or hospitality preferred.

Benefits

• Competitive rate of pay of: $18.55 per hour
• Daily Pay- Get your money as you earn it
• Hudson PerkSpot Discount
• 20% Hudson Employee Discount
• 50% Hudson Food and Beverage Discount
• PTO
• Personal and Parental Leave Programs
• Medical, Dental & Vision Insurance
• Company Paid Life Insurance
• Employee Recognition Programs
• Advancement and Growth Opportunities
• On-going Training & Development
• Referral Bonus up to $500