Macy's-posted about 1 year ago
$34,320 - $42,328/Yr
Part-time • Entry Level
Bakersfield, CA
10,001+ employees
General Merchandise Retailers

As a Shoe Expeditor at Macy's, you will be integral to the Women's Shoe department, ensuring efficient operations by quickly locating and delivering products to sales colleagues while maintaining a clean and organized environment. This role emphasizes exceptional customer service and requires a sense of urgency, attention to detail, and teamwork to enhance the shopping experience for customers.

  • Greet customers, answer their questions, and provide assistance in a friendly and professional manner.
  • Ensure a positive shopping experience by addressing customer concerns and resolving issues promptly.
  • Conduct sales transactions, including operating cash registers, handling payments, and processing exchanges or returns.
  • Deliver a great customer experience by quickly and accurately pulling orders from the stockroom and staging them for sales colleagues.
  • Assist in locating and pulling merchandise to fulfill digital customer orders.
  • Maintain an orderly and visually appealing store by arranging and replenishing displays.
  • Ensure stock room is organized, process new and damaged items, perform shoe inventory, and scan items back into stock.
  • Maintain accurate pricing and signage throughout the department to ensure a seamless shopping experience for customers.
  • Flexible availability, including days, evenings, weekends, and holidays with regular, dependable attendance and punctuality.
  • Ability to communicate and share information with diverse groups of customers and peers.
  • Self-starter able to adapt quickly to changing customer expectations and needs.
  • Resourceful and responsive to changing priorities.
  • Must be able to understand and communicate effectively with customers, co-workers, and supervisors, and read and understand employment policies and safety rules/procedures in English.
  • Experience in retail or customer service environments.
  • Familiarity with operating cash registers and handling transactions.
  • Coverage across medical, dental, vision, and retirement.
  • Employee Assistance Program (mental health and financial literacy resources).
  • Fully-Funded education benefits may include 100% of tuition, books, and fees.
  • Merchandise discounts.
  • Colleague Resource Groups (CRGs), give-back/volunteer opportunities.
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