Retail Training Specialist

Acosta Group - Miami, FL

Part-time - Entry Level

Miami, FL

About the position

The Retail Training Specialist is responsible for delivering training programs to field merchandisers, ensuring consistent implementation of merchandising standards, product knowledge, and brand representation across designated territories. This role involves conducting hands-on training and providing ongoing support to enhance the performance and productivity of field managers.

Responsibilities

• Deliver comprehensive training programs and materials for field merchandisers, including manuals, presentations, and visual aids.
• Travel up to 75 miles within assigned territory.
• Conduct on-site and virtual training sessions to educate field merchandisers on standards, product features, and promotional campaigns.
• Train field merchandisers on product placement, signage, and display techniques to maximize visual impact and sales.
• Provide hands-on coaching and feedback during store visits to reinforce training concepts and address performance gaps.
• Collaborate with field managers to identify training needs and prioritize skill development areas.
• Monitor and evaluate training effectiveness through metrics, observations, and feedback.
• Update training materials based on product changes, guidelines, and industry trends.
• Support new product launches and store resets with timely training sessions and resources.
• Serve as a subject matter expert on merchandising best practices, trends, and competitor activities.
• Foster a positive learning environment and culture of continuous improvement among field merchandisers.
• Cover open territories executing client-specific work.

Requirements

• High school diploma/GED required.
• Prior retail experience and/or retail training experience is preferred.
• Proficient operating a smartphone and apps, sending/receiving emails, sending/receiving text messages; E-learning platforms.
• Must have a valid driver's license and reliable transportation.
• Available for occasional weekend work.

Nice-to-haves

• Strong interpersonal and organizational skills.
• Self-starter, quick learner, detail-oriented, flexible, and agile in adapting to various tasks and situations.
• Effective communication skills.

Benefits

• Competitive salary with benefits package.
• Collaborative and culture-oriented team.