Retiree Services, Managing Director

$170,000 - $267,500/Yr

State Street - Quincy, MA

Full-time - Senior

Quincy, MA

About the position

You will be joining the Institutional Services function that allows us to deliver a comprehensive, holistic approach to each client relationship - for asset managers and asset owners, insurance companies, and official institutions globally. It means our client-facing functions work together to bring the very best solutions and services the firm has to offer - across all of our locations, products, and capabilities. Join us if making your mark on the long-lasting client relationships we build is a challenge you are up for.

Responsibilities

• Externally and internally driving any strategic initiatives that will have a direct impact on how we will interact with the client (vendor changes, technology changes, operating model changes)
• Maintaining operating excellence and leading continuous improvement across the operating model
• Play a key co-ordination role overseeing teams and bringing together executive management updates
• Govern key vendor relationships
• Manage team across State Street and extended teams in vendor partners

Requirements

• Excellent leadership, program management, negotiation, and communication (verbal and written) skills and a commitment to ensuring timely and accurate stakeholder communications
• Must demonstrate the judgment and ability to closely partner with and advise business, vendor, and technology leaders (and other stakeholders) issues-related and audit matters
• Ability to learn new products, services, businesses while supporting them
• Strong analytical skills, solid judgment, and the ability to evaluate complex business issues
• Ability to thrive in a fast-paced, deadline-driven environment, including by demonstrating excellent time management and planning skills

Nice-to-haves

• 20+ Years in financial services or related field
• Prior experience managing effective large teams
• Core investment product knowledge

Benefits

• Generous medical care
• Insurance and savings plans
• Flexible Work Programs
• Development programs
• Educational support
• Paid volunteer days
• Matching gift programs
• Access to employee networks