Alerus - Excelsior, MN
posted 4 months ago
The Retirement Operations Implementation Specialist I plays a crucial role in the setup and coordination of new retirement plans and the investment of transferred assets. This position requires a strong focus on maintaining retirement and recordkeeping knowledge, ensuring that all timelines are adhered to and effectively communicated. The specialist is responsible for accurately setting up plans across all systems, identifying and outlining any special administrative needs, and ensuring that plans are successfully transitioned to the permanent servicing teams. A client-focused approach is essential to deliver a superior experience for both internal and external clients. In the first job function, which accounts for 60% of the role, the specialist will execute the accurate and timely setup of plans and investments on the recordkeeping system. This involves collaborating with team members to gather plan details necessary for importing and reconciling conversion data. The specialist will review their work to ensure that plan conversions are implemented correctly and will be responsible for escalating any conversion-related issues or concerns. Additionally, they will ensure that employer reports and participant statements are accurate and delivered promptly after the completion of the plan conversion. Recognizing and communicating any special plan needs to the permanent service team is vital for a successful transition, and the specialist will build subject matter expertise on retirement system processes and regulations. The second job function, which constitutes 25% of the role, focuses on team support. The specialist will provide primary and backup coverage as needed, actively participate in meetings at various levels within the company, and foster a positive work environment. They will treat all coworkers with professionalism and respect, celebrate individual and team accomplishments, and contribute insights and feedback during team meetings. The specialist may also assist with team or company-wide projects and will be responsible for updating and maintaining written procedures in the Alerus procedure database. The final job function, accounting for 15% of the role, emphasizes professional and personal development. The specialist will gain experience and knowledge related to all systems and processes pertinent to the position, maintain compliance knowledge of regulations, policies, and procedures, and actively pursue continuing education and self-development opportunities. Building solid working relationships with team members across the organization is also a key aspect of this role.