Retirement Plan Call Center Supervisor
Lincoln Financial Group•Topeka, KS
472d•$53,500 - $92,500•Remote
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About The Position
The Retirement Plan Call Center Supervisor at Lincoln Financial Group is responsible for managing a team within the Call Center that supports the Retirement Plan Services organization. This role involves providing leadership, coaching, and process management to ensure a positive experience for participants, peers, and partners. The supervisor will drive process improvements, maintain compliance with privacy regulations, and enhance customer satisfaction while managing administrative functions such as timecard approvals.
