Return Adjustments Bank Operations Specialist

Regions Financial - Hoover, AL

Full-time - Entry Level

Hoover, AL

Credit Intermediation and Related Activities

About the position

The Bank Operations Deposit Processing Specialist at Regions is responsible for performing operational duties to support the processing of deposits, including check processing, exception processing, and return item processing. This role requires attention to detail and the ability to work in a fast-paced environment, ensuring that all deposits are coded and processed correctly while also acting as a first line of defense against fraud.

Responsibilities

• Performs maintenance on all accounts
• Ensures that all deposits are coded and processed correctly
• Corrects and resolves any encoding errors
• Processes any return deposit items
• Acts as first line of defense for fraud or suspicious transaction activities, including escalating any suspicious transactions or closing the account
• Keeps up to date on all applicable government regulations and company policies
• Provides guidance to less experienced team members

Requirements

• High School Diploma or GED
• Two (2) years of related banking or operations experience
• Ability to work in a fast-paced environment
• General knowledge of banking procedures
• Proficient in Microsoft Excel and Word

Nice-to-haves

• Experience in Deposit Adjustments
• Banking Experience

Benefits

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid Vacation/Sick Time
• Disability Benefits
• Parental Leave
• Associate Volunteer Program