Revenue Analyst (Hotel)

$33,280 - $52,000/Yr

Phoenix Hospitality Group - San Antonio, TX

posted about 2 months ago

Full-time - Entry Level
San Antonio, TX
Accommodation

About the position

Phoenix Hospitality Group is an award-winning artisan hotelier and developer, dedicated to maximizing hotel success through proven third-party management, operational excellence, and consulting services. Our unique approach, characterized by an elevated food and beverage experience and a consistent track record of outperforming competitive sets, distinguishes us in the hospitality industry. Located near San Antonio, Texas, we pride ourselves on a strong culture rooted in family values, which drives our quest to be the best in the business. We are currently seeking a full-time Revenue Management Analyst to join our corporate team. This role will focus heavily on digital marketing analysis and managing relationships with Online Travel Agencies (OTAs). The ideal candidate will be responsible for executing allocation strategies to optimize inventory distribution across various channels, ensuring the highest and best use of resources. Additionally, the Revenue Management Analyst will monitor and analyze key performance indicators (KPIs) related to digital marketing campaigns and websites, providing actionable recommendations for optimization throughout the user journey. The position requires a proactive approach to managing online presence, including social media and websites, while ensuring rate parity among competitive sets and distribution channels. The analyst will evaluate market trends to identify opportunities and respond to the market environment effectively. Responsibilities also include maintaining the hotel's pricing strategy within the Property Management System (PMS) and extranet, updating hotel brand websites for accuracy, and providing analytics and data from OTAs and other marketing campaigns. The role will involve assisting the Director of Revenue Management with special projects, consolidating campaign data into a master data source, and creating monthly and quarterly reports for the leadership team that highlight overall performance and actionable items. Furthermore, the analyst will be responsible for developing, implementing, and optimizing paid media strategies across various digital platforms, including Google Ads and Meta Ads, to drive measurable results, increase brand awareness, and maximize ROI.

Responsibilities

  • Manage relationships with OTA's and other third-party partners
  • Execute allocation strategies to distribute inventory across channels in a way that yields the highest and best use
  • Monitor and analyze key performance indicators (KPIs) for digital marketing campaigns and websites, such as website traffic, conversion rates, click-through rates, and ROI, and provide actionable recommendations for optimization across the user journey
  • Manage online presence; social media, websites, etc
  • Assure rates parity amongst competitive set and distribution channels
  • Evaluate market trends to identify opportunities and/or to react to market environment
  • Maintain the hotel's pricing strategy within the hotel's PMS and extranet
  • Monitor/Update hotel brand websites for accuracy regarding room type, amenity language, pricing
  • Provide analytics and data from OTA's and other marketing campaigns
  • Assist Director of Revenue Management with special projects and assignments
  • Collect and consolidate campaign data from all channels into master data source
  • Create monthly and quarterly reports for leadership team that includes overall performance along with actionable items
  • Develop, implement, and optimize paid media strategies across various digital platforms, including Google Ads, Meta Ads, and programmable advertising networks
  • Drive measurable results, increase brand awareness, and maximize ROI
  • Proficient in Google Analytics and strong communication skills with the ability to synthesize data into clear actionable insights.

Requirements

  • Proven experience in revenue management or a related field
  • Strong analytical skills with the ability to interpret data and provide actionable insights
  • Proficiency in Google Analytics and other digital marketing tools
  • Excellent communication skills, both written and verbal
  • Ability to manage multiple projects and meet deadlines
  • Experience with online travel agencies (OTAs) and digital marketing strategies

Nice-to-haves

  • Experience in the hospitality industry
  • Familiarity with property management systems (PMS)
  • Knowledge of SEO and SEM best practices
  • Experience with social media management and online branding

Benefits

  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
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