Revenue Analyst

Westin - New Orleans, LA

Full-time - Entry Level

New Orleans, LA

Accommodation

About the position

The Revenue Analyst plays a crucial role in the Revenue Management team at Highgate Hotels, responsible for preparing and analyzing revenue reports to support the implementation of yield strategies. This position involves monitoring market trends, conducting audits, and communicating strategies across departments to optimize revenue opportunities for the hotel.

Responsibilities

• Accurate preparation and distribution of daily, weekly, monthly revenue reports.
• Assist with ensuring all rates are loaded and inventory maintenance is correct.
• Perform audits and maintenance on all systems such as PMS, CRS, RMS, and Sales & Catering Systems.
• Communicate strategies and procedures to other departments as required.
• Maintain group pick-up reports and communicate with Sales regarding upcoming groups cut-offs.
• Participate in weekly revenue management meetings.
• Prepare Revenue Management Report information for all related meetings.
• Monitor and analyze the competition daily/weekly through shop reports and the Internet.
• Act as the Director of Revenue in their absence.
• Assist in preparing short and long term forecasts.
• Provide administrative support for the Revenue Management Team.
• Review and analyze reports such as OTA Insights, STR, Demand 360, and present revenue opportunities.
• Update MAR's in Delphi as required under the guidance of the Revenue Managers.
• Analyze local events and activities and project the effect of opportunities they create.
• Prepare 14 Day Forecast for distribution to Management team.
• Conduct Group audit checks to ensure Delphi and the Property Maintenance System are in balance.
• Place test calls to Central Reservation Office and property to ensure accuracy of rate quoting.
• Ensure accuracy from the daily Flash Report.
• Maintain a warm and friendly demeanor at all times.
• Effectively communicate both verbally and written with all levels of employees and guests.
• Multitask and prioritize departmental functions to meet deadlines.
• Attend all hotel required meetings and trainings.
• Participate in M.O.D. coverage as required.
• Maintain regular attendance in compliance with Highgate Hotel Standards.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Understand and evaluate complex information, data, etc. from various sources.

Requirements

• Minimum of 1 year experience in the Hospitality, preferably in Hotel Management.
• Bachelor's Degree.
• Knowledge of all industry reports such as STR, Demand 360, OTA Insights, etc.
• Proficient in Microsoft Excel, Word, Power Point.
• Ability to work quickly in a high-pressure & high stress environment.
• Ability to communicate clearly both verbally and in writing.
• Excellent time management skills.
• Exceptional with details and follow up.

Nice-to-haves

• Flexible and long hours sometimes required.