Revenue Analyst

Snow King - Miami, FL

Full-time - Entry Level

Miami, FL

101-250 employees

Fishing, Hunting and Trapping

About the position

The Revenue Analyst at Pyramid Global Hospitality plays a crucial role in maximizing revenue growth and total occupancy for the Pullman Miami Airport. This position involves working closely with the Area Director of Revenue Management and General Manager to analyze performance and revenue metrics at the micro-market level. The Revenue Analyst is responsible for monitoring market trends, aligning pricing programs, and ensuring optimal inventory allocations to enhance guest experiences and drive profitability.

Responsibilities

• Audit all arrivals, set up routing and verify segmentation.
• Bill check for all due outs and stay overs, reviewing package postings.
• Charge no shows and cancellations.
• Reconcile daily OTA no shows and cancellations via extranet.
• Conduct monthly reconciliation on OTAs to ensure proper commission is paid out.
• Perform monthly reconciliation of Sojern and Day Use reservations.
• Audit open folios and process virtual credit cards to ensure funding.
• Audit all reservations made the prior day to ensure rate code and market segments align.
• Enter airline manifests and reservations when provided by airlines.
• Conduct daily airline voucher checks and manage changes for reservations.
• Load distressed rates into StormX.
• Audit daily sign-in sheets for airlines.
• Post early and late check-out fees for airlines when 90% occupancy is met.
• Check package forecast audit for add-ons and breakfast packages.
• Check Nor1 for pending upgrades.
• Audit cut-off dates for upcoming groups and attend weekly group pickup meetings.
• Create PM accounts, take deposits, and enter group rooming lists.
• Manage inventory on extranets (Hotwire, Hotel Tonight, Day userooms).
• Send stop sell calendars to FITs.
• Check FIT extranet sites daily for new reservations.
• Run a duplicate reservations report.
• Distribute 7-day forecast.
• Load or extend rate codes when applicable.

Requirements

• Hotel experience is required.
• Ability to use mathematical skills to interpret financial information.
• Ability to maintain consistency, diplomacy, and tact in challenging situations.
• Work in collaboration with various departments and associates.
• Ability to format and write business letters, reports, and summaries using proper grammar, spelling, diction, and style.
• Proficient at statistical and competitive analysis.
• Proficient in Microsoft Office Suite including Excel, PowerPoint, Word, and Outlook.

Benefits

• Comprehensive health insurance
• Retirement plans including 401k with company match
• Paid time off
• On-site wellness programs
• Local discounts
• Employee rates on hotel stays
• Ongoing training and development opportunities