Revenue Analyst

Raptor Technologies - Houston, TX

Full-time - Entry Level

Houston, TX

Computer and Electronic Product Manufacturing

About the position

The Revenue Analyst plays a crucial role within the Revenue team at Raptor Technologies, focusing on accounts receivable, billing, customer contracts, and renewals. This position is essential for maintaining data integrity and ensuring compliance with accounting procedures while supporting the company's mission to enhance school safety through innovative software solutions.

Responsibilities

• Accurately enter and process new system/customer orders that create permanent customer contracts.
• Stay current on new system order processing procedures to support data integrity.
• Ensure sales supporting documents (customer PO/Sales quote) adhere to Accounting procedures and new system order correctly conveys new customer contracts.
• Communicate with sales reps directly as needed.
• Work closely with Revenue Supervisor to resolve contract issues and correct contracts within the Advanced Revenue Module consistently, accurately, and in accordance with Accounting procedures.
• Process current customer orders for fulfillment and invoicing with strong attention to detail and compliance with Company policy.
• Accurately record churn, downsell, and reactivation data.
• Monitor and address Renewal e-mail boxes timely.
• Address and resolve renewal contract issues with customers.
• Collaborate with Customer Success on resolving customer issues.
• Create customer account reconciliations as required.
• Enter and maintain new customers in the accounting system per Company policy and customer record entry procedures.
• Maintain customer contacts.
• Create monthly renewals and maintain consistent accuracy of renewal data to support accurate recording of revenue recognition and deferred revenue waterfall.

Requirements

• 2+ years in an Accounts Receivable role or one processing revenue sales transactions.
• Proficient with ERP application, G/L, A/P and A/R; NetSuite experience a plus.
• Strong attention to detail.
• Ability to prioritize and effectively manage multiple tasks in a fast-paced environment.
• Strong Excel skills.
• Good written and verbal communication skills with both internal and external customers.

Benefits

• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid holidays
• Remote-first philosophy
• Flexible paid time off
• Paid parental leave
• 11 Paid holidays per year
• Workplace flexibility
• Affordable health coverage (medical, dental, vision), paid 100% for employee only medical
• 401(k) employer contribution
• Company paid life insurance, STD, and LTD
• Pet insurance