Revenue Cycle Applications Analyst I

$70,000 - $75,000/Yr

Spectraforce Technologies - Los Angeles, CA

Full-time - Entry Level

Remote - Los Angeles, CA

Administrative and Support Services

About the position

The Revenue Cycle Applications Analyst I plays a crucial role in the management and optimization of revenue cycle information systems. Under the supervision of department leaders and experienced analysts, this position involves collaboration with external vendors, system owners, community partners, contractors, and client leadership to design, develop, implement, and operationalize various revenue cycle applications. The incumbent will work with systems such as PBAR, Siemens MedSeries 4, Cerner, Change Healthcare, nThrive (MedAssets) Suite, Relay Assurance Plus, Visiquate, GE Centricity, and PatientKeeper, among others. This role requires a thorough understanding of user needs to identify and document IT design specifications, conduct need-gap analyses, and generate system scope and objectives. In addition to application development, the Revenue Cycle Applications Analyst I acts as an application administrator, ensuring data integrity and system security, extracting and analyzing data, and facilitating communication between users and vendors. The analyst will also manage software upgrades, implementations, and conversions while maintaining system functionality to support workflow efficiency and productivity. The position emphasizes direct customer service, requiring the analyst to address customer inquiries and concerns while participating in project-related activities. The role also involves generating and maintaining reports using various technologies, including IBM Showcase, QlikView, Cerner Command Language (CCL), OnDemand, and Siemens MedSeries 4 Query/Reports. The ideal candidate will possess strong analytical and problem-solving skills, enabling them to develop and implement solutions that enhance system workflows and meet organizational needs. They will also assist in training staff on new systems and applications, ensuring that all team members are equipped to utilize the technology effectively. The Revenue Cycle Applications Analyst I must be willing to fulfill on-call duties and manage additional tasks as assigned, demonstrating flexibility and a commitment to the organization's success.

Responsibilities

• Collaborate with external vendors and system owners to design and implement revenue cycle information systems.
• Ensure data integrity and maintain system security for various applications.
• Extract, analyze, and transform data to support operational tasks.
• Facilitate communication between users and vendors regarding system issues and enhancements.
• Manage software upgrades, implementations, and conversions for revenue cycle applications.
• Generate standard and ad hoc reports, including custom reports as needed.
• Assist in training staff members on new systems and applications.
• Address customer inquiries and concerns in a professional manner.
• Participate in project-related activities and manage individual work efforts.
• Identify and pursue business transformation initiatives to improve workflows.

Requirements

• AA degree or equivalent experience; minimum of 2 years relevant experience in lieu of an Associate's degree.
• Minimum of 2 years of hands-on experience with the Soarian application.
• At least 2 years of experience with HL7, Patient Access, and Revenue Cycle processes.
• Ability to troubleshoot Soarian interfaces and third-party applications effectively.
• Strong communication and customer service skills to handle technical issues and inquiries.
• Familiarity with system activities, application builds, and industry best practices (such as ITIL).
• Ability to manage multiple projects and meet deadlines with attention to detail.
• Competence in generating and designing reports, including custom reports as needed.
• Strong analytical and problem-solving skills to develop solutions that meet organizational needs.

Nice-to-haves

• Experience with additional revenue cycle applications such as Cerner or GE Centricity.
• Knowledge of data processing and system design specifications.
• Familiarity with project management methodologies and tools.
• Experience in training staff on new technologies and systems.

Benefits

• ACA compliant health benefits including dental and vision insurance.
• Accident, critical illness, voluntary life, and hospital indemnity insurances.
• Commuter benefits to assist with transportation costs.
• 401K plan with matching contributions.
• Referral bonus program for employee referrals.
• Paid sick leave as required by law.