Revenue Cycle Manager

Lafayette Home Office - Lafayette, LA

Full-time - Mid Level

Onsite - Lafayette, LA

About the position

The Revenue Cycle Manager at LHC Group is responsible for overseeing the billing and collections process, ensuring compliance with policies and regulations, and managing the performance of the billing team. This role emphasizes quality and efficiency in the revenue cycle, with a focus on timely claim submissions, account follow-ups, and staff training. The position is based in Lafayette, LA and is not remote, reflecting the company's commitment to a culture of caring and support for its employees and the communities they serve.

Responsibilities

• Accountable for the timely and accurate preparation and submission of all claims to appropriate pay sources.
• Ensures compliance with company, departmental, and regulatory policies and procedures.
• Responsible for the timely and successful follow-up of all outstanding account balances.
• Manages an established closing schedule and other guidelines to facilitate billing timeliness.
• Utilizes accounts receivable reports to monitor account balances and establish priorities for collection activities.
• Maintains appropriate billing records to meet legal and regulatory requirements.
• Supervises assigned billing and collections personnel and ensures appropriate staffing levels.
• Completes scheduled performance evaluations for staff.
• Assists in the development and/or revision of departmental job descriptions and operating procedures.
• Oversees the day-to-day workflow of the department and sets priorities for staff.
• Assists in the development and implementation of procedures to facilitate efficient workflow in the department.
• Acts as a resource for staff in problem-solving difficult accounts and information system issues.
• Ensures timely tracking of payer changes and keeps staff notified of updates.
• Manages the posting and reconciliation of third-party payments received.
• Ensures daily and monthly reconciliation of cash posted to cash deposited.
• Prepares statistical reports as requested and submits them timely.
• Maintains knowledge of all billing policies, rules, and regulations, and updates staff on changes.
• Acts as a liaison with assigned pay sources.
• Maintains knowledge of Revenue Cycle Management computer systems and communicates updates to staff.
• Trains staff on new software/hardware features and reviews their understanding of changes.
• Represents Revenue Cycle Management in various external and internal forums, teams, and audits.

Requirements

• Bachelor's Degree in a relevant field.
• Minimum of 3 years of experience in revenue cycle management or related field.

Benefits

• Opportunities for advancement
• Paid holidays
• Paid time off
• Employee wellness programs
• Flexibility for true work-life balance
• Continuing education and career growth opportunities
• Company-wide support and resources to help achieve goals