Novant Health - Charlotte, NC

posted 15 days ago

Full-time - Entry Level
Charlotte, NC
Hospitals

About the position

The Revenue Cycle Process Analyst I at Novant Health is primarily responsible for enhancing the patient experience by identifying and implementing operational efficiencies within the Revenue Cycle Services. This role collaborates with leadership and third-party vendors to develop and refine workflows, ensuring that quality care meets quality service. The position also involves creating educational materials for staff to support these initiatives.

Responsibilities

  • Deliver the most remarkable patient experience in every dimension, every time.
  • Identify opportunities for improvement in operational efficiency within Revenue Cycle Services.
  • Develop and implement workflow strategies in collaboration with leadership.
  • Work with third-party vendors to develop and implement new and existing services and workflows.
  • Partner with Education and Dimensions to create educational materials for RCS and clinical staff.

Requirements

  • High School Diploma or GED required; Associate's Degree preferred.
  • 3 years of experience in physician practice and/or healthcare analysis preferred.
  • Outstanding interpersonal and communication skills.
  • Ability to exercise initiative, judgment, problem-solving, and decision-making.
  • Experience in giving and receiving feedback and team building.
  • Knowledge of safety and infection control, regulatory standards, and corporate policies.
  • Proficiency in managing multiple projects simultaneously with excellent time management abilities.

Nice-to-haves

  • Experience with claim edit/rejection processes.
  • Proficiency in Microsoft Excel, PowerPoint, Word, and Access database.

Benefits

  • Diversity and inclusion initiatives
  • Professional growth opportunities
  • Teamwork and community involvement
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