Revenue Cycle Process Imp Analyst II

Novant Health - Charlotte, NC

Full-time

Charlotte, NC

Hospitals

About the position

The Revenue Cycle Process Analyst II at Novant Health is responsible for enhancing operational efficiency within the Revenue Cycle Services by developing and implementing workflow strategies. This role collaborates with leadership from both Revenue Cycle Services and NHMG clinics, as well as third-party vendors, to identify improvement opportunities. The analyst also partners with educational teams to create training materials for staff, ensuring a remarkable patient experience in every interaction.

Responsibilities

• Deliver the most remarkable patient experience in every dimension, every time.
• Identify opportunities for improvement in operational efficiency.
• Develop and implement workflow strategies in collaboration with leadership.
• Work with third-party vendors on new and existing services and workflows.
• Partner with Education and Dimensions to create educational materials for staff.

Requirements

• High School Diploma or GED required; Associate's Degree preferred.
• Three years of experience in physician practice and/or healthcare analysis preferred.
• Epic proficiency in job-related area preferred.
• Outstanding interpersonal and communication skills.
• Ability to exercise initiative, judgment, problem-solving, and decision-making.
• Skill in giving and receiving feedback and team building.
• Knowledge of safety and infection control, regulatory standards, and corporate policies.
• Proficiency in computer systems and applications, including human resource management practices.

Nice-to-haves

• Experience with claim edit/rejection processes.
• Proficiency in Microsoft Excel, PowerPoint, Word, and Access database.

Benefits

• Diversity and inclusion initiatives.
• Professional growth opportunities.