Revenue Enablement Manager, Product Enablement

Xo Group - Chevy Chase, MD

Full-time

Chevy Chase, MD

Professional, Scientific, and Technical Services

About the position

As the Enablement Manager for Product Enablement, you will serve as a vital link between product development and customer-facing teams such as Sales, Account Management, and Support. Your primary objective is to equip these teams with the necessary knowledge and resources to effectively communicate product value to customers, thereby enhancing product adoption and customer satisfaction. This role requires a blend of strategic thinking and tactical execution to ensure high-quality product documentation and training across global brands.

Responsibilities

• Develop comprehensive enablement materials, including product guides, presentations, FAQs, and e-learning modules.
• Ensure content reflects the latest product updates, sales methodologies, competitive insights, and market trends.
• Design and deliver engaging training programs for internal teams, focusing on product features, benefits, and use cases.
• Partner with Product, Product Marketing, Demand Gen, and Revenue stakeholders to gather insights and feedback for continuous improvement of enablement content.
• Collaborate with Enablement teammates to localize and customize product documentation and training while maintaining global consistency.
• Track and analyze the effectiveness of enablement programs, using data to refine strategies and improve training outcomes.
• Stay up-to-date on product updates, market trends, and competitive landscape to ensure training materials remain relevant and impactful.
• Stay abreast of industry best practices and emerging trends in Enablement and training.

Requirements

• 5+ years experience across Product Enablement, Product Marketing, Sales, Account Management or related roles within a global revenue organization.
• Strong understanding of product management and the product life cycle.
• Strong project management skills with the ability to manage complex initiatives and multiple stakeholders.
• Excellent communication and presentation skills, with a track record of delivering engaging training sessions.
• Experience building relationships across multi-functional teams, working collaboratively to achieve goals.
• Desire to work in a fast-paced sales environment.
• Experience with typical sales tech stacks including Learning Management Systems (Continu), Knowledge Management platforms (Guru), CRM (SalesForce) and Google Apps.
• Flexibility and a willingness to roll up your sleeves for the needs of the business.

Nice-to-haves

• Experience with elearning authoring tools (Articulate).
• Working knowledge of instructional design and adult learning principles.
• Experience collaborating with global partners and stakeholders.
• Multilingual skills and ability to translate content between English and Spanish.