Renaissance - Anchorage, AK

posted 2 months ago

Full-time - Mid Level
Anchorage, AK
Administrative and Support Services

About the position

As a Revenue Enablement Program Manager at Renaissance, you will play a crucial role in shaping the training and development of our sales and customer success teams. This position is designed for a dynamic and experienced individual who can lead the development and implementation of comprehensive learning frameworks focused on product training. Your efforts will ensure that our customer-facing teams are equipped with the necessary knowledge and skills to drive revenue growth and deliver exceptional value to our clients. In this role, you will be responsible for strategic planning and development, where you will create and execute a strategic plan for product training and revenue enablement initiatives that align with the company's goals and product offerings. You will identify key learning objectives and create tailored frameworks for various roles within the sales and customer success teams. You will also engage in content creation and management, designing, developing, and maintaining high-quality learning materials, including training modules, presentations, and digital resources that cover product features, benefits, and competitive positioning. Collaboration with product managers, subject matter experts, and instructional designers will be essential to ensure content accuracy and relevance. Your role will involve training delivery and facilitation, overseeing the delivery of training programs through various methods such as in-person workshops, webinars, and e-learning platforms. You will facilitate training sessions and workshops, ensuring engaging and effective content delivery to diverse audiences. Program management and optimization will be key aspects of your responsibilities, where you will manage the end-to-end execution of training programs, including scheduling, tracking progress, and evaluating effectiveness. Analyzing feedback and performance metrics will allow you to continuously improve training content and delivery methods. Cross-functional collaboration is vital, as you will work closely with sales, marketing, product, product marketing, and customer success teams to align training efforts with business objectives. You will serve as a liaison between stakeholders to address training needs and incorporate their feedback into program enhancements. Finally, you will leverage technology and tools, utilizing learning management systems (LMS) and other digital tools to deliver and track training programs, while staying updated on the latest learning technologies and trends to incorporate innovative solutions into the training framework.

Responsibilities

  • Develop and execute a strategic plan for product training and revenue enablement initiatives that align with the company's goals and product offerings.
  • Identify key learning objectives and create frameworks tailored to various roles within the sales and customer success teams.
  • Design, develop, and maintain high-quality learning materials, including training modules, presentations, and digital resources, that cover product features, benefits, and competitive positioning.
  • Collaborate with product managers, subject matter experts, and instructional designers to ensure content accuracy and relevance.
  • Oversee the delivery of training programs through various methods including in-person workshops, webinars, and e-learning platforms.
  • Facilitate training sessions and workshops, ensuring engaging and effective delivery of content to diverse audiences.
  • Manage the end-to-end execution of training programs, including scheduling, tracking progress, and evaluating effectiveness.
  • Analyze feedback and performance metrics to continuously improve training content and delivery methods.
  • Work closely with sales, marketing, product, product marketing, and customer success teams to align training efforts with business objectives.
  • Serve as a liaison between stakeholders to address training needs and incorporate their feedback into program enhancements.
  • Leverage learning management systems (LMS) and other digital tools to deliver and track training programs.
  • Stay updated on the latest learning technologies and trends to incorporate innovative solutions into the training framework.

Requirements

  • Proven experience (5+ years) in revenue enablement, sales training, or a related role within the EdTech or technology sector.
  • Strong understanding of product training methodologies and adult learning principles.
  • Demonstrated ability to create engaging and effective training content.
  • Excellent communication and facilitation skills with the ability to interact effectively with diverse audiences.
  • Experience managing training programs and working with cross-functional teams.
  • Proficiency in using learning management systems and training tools.
  • Strong analytical skills with the ability to assess program effectiveness and implement improvements.

Nice-to-haves

  • Bachelor's degree in Business, Education, Instructional Design, or a related field; advanced degree preferred.

Benefits

  • World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth
  • Health Savings and Flexible Spending Accounts
  • 401(k) and Roth 401(k) with company match
  • Paid Vacation and Sick Time Off
  • 12 Paid Holidays
  • Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program
  • Tuition Reimbursement
  • Life & Disability Insurance
  • Well-being and Employee Assistance Programs
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