Revenue Management Analyst

Prime Communications - Sugar Land, TX

Full-time - Entry Level

Sugar Land, TX

1,001-5,000 employees

Telecommunications

About the position

The Revenue Management Analyst role at Prime Communications involves supporting the Financial Operations department by executing and monitoring business processes to ensure financial efficiency across the sales channel. The position focuses on various aspects such as Payroll Efficiency, Workforce Management analysis, and Performance Management, while collaborating with field leaders to drive operational improvements.

Responsibilities

• Partner with Field leaders (District Manager, Market Director, VP) to develop critical solutions to drive operational efficiency.
• Interpret and implement operational practices/policies and propose improvements to overall business processes.
• Independently analyze KPI and employee behavior statistics, identify trends and address areas of opportunity for each market in their assigned region.
• Analyze Payroll statistics, identify Overtime trends, and collaborate with Field leaders in a timely manner to improve store's financial operations.
• Identify areas of opportunity in employee scheduling, and develop solutions that impact Time & Attendance related expenses having significant impact on financial health of the business.
• Implement effective operation methods and solutions to improve Optimal Scheduling to meet business needs, as well as other systems and tools that affect employee schedule adherence.
• Analyze key reporting and performance statistics, to communicate areas of improvement in Performance Management, thereby reducing Attrition and retaining Field employees.
• Identify missing employee hours and partner with DMs to resolve outstanding payroll requests.
• Evaluate historical trends to develop forecasts of sales goals and drive sales performance.
• Conduct P&L analysis to identify data patterns and report root causes of Financial issues.
• Communicate with Field leaders daily, and maintain a positive working relationship with all Store leaders.
• Assist with streamlining reporting needs in Excel to reduce manual effort required.
• Perform other ad hoc analysis as required.

Requirements

• Excellent oral and written communication skills.
• Strong analytical skills, problem-solving and good decision-making skills.
• Work effectively in a fast-paced, dynamic environment and adapt to changing deadlines.
• Proficient in analyzing data and building reports to identify trends, performance gaps and opportunities.
• Aptitude to complete designated assignments with little to no supervision, analyze information gathered and make recommendations.
• Experience in KPI management and understanding of how performance impacts profitability.
• Proficient computer literacy (Word, Excel, PowerPoint, Outlook).
• 2 - 3 years of experience as an Analyst, dealing with heavy analytical work.
• 2 years of wireless retail experience preferred.
• 2 years of experience with ADP Workforce Manager/eTime.