Revenue Operations Analyst

About the position

Perplexity is looking for an experienced Revenue Operations Analyst to join our small team revolutionizing the way people search and interact with the internet. The Finance and Accounting team at Perplexity is playing a critical role in defining and driving strategic and financial processes across the company and is looking for a self-motivated and detail-oriented individual who can prioritize effectively in a fast-paced environment. You will be working closely with the Controller and Head of Finance to build out our AR processes and develop a seamless billing experience for our customers and partners. You will play a key role in onboarding new enterprise customers, managing complex billing cycles, and driving collections.

Responsibilities

• Facilitate partnerships billing & operational requirements, sourcing the necessary data to run accurate billing in a timely manner
• Manage onboarding of new enterprise customers, completing new vendor questionnaires, providing requested documentation
• Manage and maintain customers' procurement software administration, uploading new invoices, tracking POs, etc.
• Collaborate cross-functionally (Growth, Customer Experience) to establish processes for accurate and efficient billing operations
• Troubleshoot billing issues encountered and any discrepancies identified
• Assist with the ongoing billing software implementation project with regard to data accuracy and migration, customization of workflows and automation of monthly processes/procedures and post-migration system testing/QA
• Manage the day-to-day collections operations
• Support timely and accurate month-end close processes

Requirements

• Bachelor's degree or higher in Accounting or Finance
• 5+ years of progressive billing and/or accounting experience
• Working knowledge and practical understanding of US GAAP principles
• Resourcefulness, detail-oriented and a motivation for solving problems and finding solutions
• Curiosity and a willingness to explore and identify efficiencies and process improvements
• Excellent communication skills, as frequent interaction with both internal and external stakeholders will be required
• Ability to multi-task and prioritize effectively in a fast-paced environment
• Advanced Microsoft Excel skills
• Experience with NetSuite preferred

Benefits

• Comprehensive health, dental, and vision insurance for you and your dependents
• Includes a 401(k) plan
• Equity as part of the total compensation package