Revenue Operations Manager

$90,000 - $120,000/Yr

Bombbomb - Colorado Springs, CO

Full-time - Mid Level

Colorado Springs, CO

Professional, Scientific, and Technical Services

About the position

The Revenue Operations Manager at BombBomb is responsible for overseeing and optimizing the sales process to drive revenue growth and enhance operational efficiency. This role involves collaboration with various departments to streamline sales and service practices, ensuring a seamless customer experience. The ideal candidate will leverage their analytical skills and experience in Salesforce to implement successful sales strategies and manage the sales operations process effectively.

Responsibilities

• Analyze and optimize end-to-end sales processes to enhance efficiency and effectiveness.
• Utilize data analytics to generate insights that support strategic decision-making.
• Develop, standardize and maintain sales reports, dashboards, and key performance indicators (KPIs).
• Collaborate with stakeholders to develop accurate sales and customer success forecasts.
• Assist in developing sales quotas and goals, ensuring alignment with overall business objectives.
• Work closely with marketing, operations, and other departments to ensure seamless communication and collaboration.
• Oversee the management of Salesforce CRM.
• Ensure data integrity, data quality, user training, and system optimization throughout the Sales Operations tech stack.
• Evaluate, recommend, and implement sales technologies to streamline workflows and enhance operational efficiency.
• Perform funnel management, measuring activity and compliance, and monitor forecasting performance.
• Collaborate with management on a variety of projects and initiatives to improve Sales, Customer Success, and internal processes.
• Collaborate with Finance to ensure accurate compensation payout.
• Assist with Dealhub (CPQ) responsibilities, including: implementation of new integrations, tooling administration, quoting and structuring, and educating and supporting our partners in Sales.
• Perform lead, pipeline, and sales performance analyses to increase velocity and win rates.
• Work closely with customer success leaders to develop plans for expansion in existing customer accounts and create resource plans to support the expansion.

Requirements

• Proven experience (5+ years) in B2B Enterprise SaaS Revenue Operations or a similar role.
• Extensive knowledge of Salesforce (Admin Certification preferred).
• Proficient in Microsoft Excel, PowerPoint, Salesforce, and other analytical tools.
• Deep understanding of GTM technology such as ZoomInfo, Outreach, Gong, and LeanData and proven ability to drive system optimizations.
• Strong ability to work cross-functionally and build internal relationships with Sales, Finance, Marketing, and the rest of the GTM team.
• Experience working with a quote-to-cash system (e.g., CPQ, DealHub).
• Ability to present findings to larger business groups in a polished and digestible manner.
• Strong project management skills and the ability to ideate and manage projects from inception to completion.
• Exceptional writing and analytical skills, with the ability to visualize data to tell a story.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.

Nice-to-haves

• Strong project management skills and the ability to ideate and manage projects from inception to completion.
• Ability to present findings to larger business groups in a polished and digestible manner.

Benefits

• Excellent Medical, Dental and Vision Benefits for you and your family
• Flexible Paid Time Off program
• 9 paid holidays
• 401k Plan with employer match
• Mental Health Days - First Friday of every month off
• Monthly Internet stipend
• New Hire Home Office set-up bonus
• Annual Education / Development for your career growth