Revenue Operations (RevOps) Manager - Telecom/Construction

$80,000 - $120,000/Yr

Tak Communications - Albuquerque, NM

Full-time - Mid Level

Albuquerque, NM

Broadcasting and Content Providers

About the position

The Revenue Operations (RevOps) Manager at TAK Communications is responsible for designing and implementing systems that enhance business development opportunities within the telecommunications and construction sectors. This role focuses on integrating data from various sources into the CRM, providing insights to management, and ensuring the sales and pre-construction teams can effectively track and manage opportunities. The RevOps Manager will play a crucial role in transitioning the company to a centralized business development model, enabling better engagement with local customers and government initiatives.

Responsibilities

• Design, implement, and revise sales, marketing, and pre-construction systems.
• Understand pre-construction data and business requirements for the CRM (Zoho) and modify it for ease of use.
• Assist with the design, architecture, and integration of the cost-estimate tool (Bid 2 Win).
• Integrate data from core programs to CRM for tracking and accountability of deal outcomes.
• Examine software to enhance pre-construction productivity, such as RFP automation and marketing automation software.
• Maintain a transparent and clean sales pipeline.
• Provide training and support for teams to enter and maintain new business opportunities.
• Monitor and maintain updated opportunity records from business development and pre-construction resources.
• Work proactively with teams to collect updates on stagnant deals.
• Provide weekly reports and dashboards to leadership regarding the sales funnel and necessary actions.
• Build a lead management system to provide ROAS on marketing initiatives.
• Understand lead sources and systems required to enter leads into the CRM.
• Upload leads from tradeshows into the system for tracking.
• Set up reports and dashboards to understand pipeline contributions and bookings based on lead sources.
• Deliver market and opportunity insights to the Strategic sales team and local operations offices.
• Track current government funding and distribute news to leadership.
• Enter market opportunities as leads in the system and ensure follow-up on funding opportunities.
• Train the Pre-Construction team to adopt and utilize CRM and other systems effectively.
• Create a training program for users to leverage CRM and gain transparency on the new business pipeline.
• Build a Zoho/CRM onboarding program with certification requirements.

Requirements

• 4+ years of experience in revenue operations, business analytics, or a similar role required; leadership experience preferred.
• Bachelor's degree in business, IT, or a related field.
• CRM administration certifications are a plus.
• History of administering/managing CRM and CPQ systems within a sales organization (Zoho CRM, Bid 2 Win).
• Preferred background in construction/telecom or a related market.
• Ability to effectively communicate with management and leadership.
• Proficient in Excel and PowerPoint for data analysis and presentation purposes.

Nice-to-haves

• Experience scaling an organization through process improvement and system design.
• Comfortable conducting data entry and revisions with CRM systems.
• Experience managing end-to-end marketing, sales, and cost-estimate systems.
• Ability to provide guidance to third-party integrators for future acquisitions.
• Experience in a dynamic and fast-paced culture, particularly in Private Equity.

Benefits

• Health insurance
• Dental insurance
• Paid time off
• Vision insurance
• 401(k) matching
• Life insurance
• Opportunities for advancement