Revenue Research Analyst 1

$50,836 - $77,321/Yr

Commonwealth Of Pennsylvania - Harrisburg, PA

Full-time - Entry Level

Remote - Harrisburg, PA

Administration of Human Resource Programs

About the position

The Revenue Research Analyst 1 position at the Department of Revenue involves utilizing analytical skills and multimedia talents to support the Customer Outreach Relations and Engagement (CORE) Division. The role focuses on the collection, organization, and analysis of tax technical and agency-specific outreach programs, providing an exciting opportunity to enhance professional skills while contributing to the department's mission.

Responsibilities

• Create technical video and audio recordings for multimedia projects for educational and training purposes.
• Set up, videotape, and record audio equipment for video production shoots.
• Interpret written script segments visually, adhering to accepted standards of motion, position, and continuity.
• Operate professional quality digital video cameras, video and audio recorders, and digital video editing systems.
• Assist in the administration of the Commonwealth's Learning Management System, including monitoring training completion and running reports.
• Collaborate with the department's webmaster on various inquiries and projects.
• Respond to inquiries from taxpayers, representatives, and tax practitioners.

Requirements

• One year of supervisory experience in a major tax system involving the receipt or examination of tax returns or enforcement of tax rules and regulations.
• One year of experience in systems analysis and/or operations research with a bachelor's degree including 21 credit hours in relevant quantification techniques.
• Experience using Adobe Creative Cloud for multimedia projects.
• Ability to perform essential job functions.

Nice-to-haves

• Experience in video production and editing.
• Familiarity with tax systems and regulations.

Benefits

• Opportunity for telework up to 2 days per week.
• Full-time work schedule with standard hours.