Risk Advisor - Select Business Unit

Towne Insurance - Charlotte, NC

Full-time - Mid Level

Charlotte, NC

Insurance Carriers and Related Activities

About the position

The Risk Advisor - Select Business Unit at Towne Insurance is a sales-oriented role focused on assisting clients in identifying their insurance needs and recommending appropriate coverage options. This position requires strong communication and interpersonal skills, attention to detail, and the ability to build relationships with TowneBank branch affiliates. The advisor will evaluate risks, make coverage recommendations, and present proposals to prospects, all while maintaining a customer-focused mindset.

Responsibilities

• Develop lead sources with Towne Bank personnel in various departments.
• Provide consistent updates and communication to referral sources on the status of referrals.
• Promote the Towne Bank and Towne Insurance vision within the community.
• Evaluate risks and make coverage recommendations to clients.
• Gather information from insured and other sources for quoting and proposal development.
• Use various carrier rating systems and understand underwriting guidelines.
• Complete Acord or company-specific applications.
• Craft and present proposals to prospects over the phone.
• Document the EPIC Management System promptly throughout the sales cycle.
• Verify that all policies are bound with insurance companies in writing before the effective date.
• Contact insured clients to collect outstanding balances according to office procedures.
• Work with Agency Account Managers to ensure all paperwork and billing requirements are complete.
• Maintain an active Property & Casualty license and attend continuing education classes.
• Attend office and company meetings as necessary.
• Comply with federal laws relating to Anti-Money Laundering, including the Bank Secrecy Act.

Requirements

• Current NC Property Casualty License or Carrier experience.
• Minimum of 2 years of previous experience in insurance sales or customer service.
• Proficiency in using insurance agency management software and Microsoft Suite.
• Customer-focused mindset with adaptability to handle various customer situations.
• Strong organizational skills with the ability to multitask.
• Self-motivated and detail-oriented with a professional appearance and attitude.
• Proactive in problem-solving and pride in timely and accurate work.
• Ability to work in a fast-paced team environment.

Nice-to-haves

• Property & Casualty Insurance Designations.
• Prior demonstrated success selling insurance or similar products.
• Insurance company relationships.
• Experience with EPIC Systems.
• Strong community relationships and areas of interest to complement insurance competency.

Benefits

• Profit sharing
• Paid training
• Paid parental leave
• Paid holidays
• Dental insurance
• Tuition reimbursement
• Paid time off
• Employee assistance program
• Vision insurance
• 401(k) matching
• Employee discount
• Opportunities for advancement