Risk Advisor - Select Business Unit

Towne Bank - Charlotte, NC

Full-time - Entry Level

Charlotte, NC

Credit Intermediation and Related Activities

About the position

Towne Insurance is hiring a Risk Advisor - Select Business Unit. This is a sales-oriented position that requires strong communication and interpersonal skills, attention to detail, and the ability to gain an understanding of the prospect's needs. A Select Business Unit Risk Advisor is responsible for assisting clients in identifying their insurance needs, recommending appropriate coverage options, and explaining policy features, benefits, and costs. This commercial insurance sales position requires a strong focus on building relationships and trust with our TowneBank branch affiliates.

Responsibilities

• Develop lead sources with our Towne Bank personnel in the various departments of the bank, mortgage, real estate, insurance, and other financial service departments.
• Consistent updates and communication to your referral source on the status of the referral.
• Promote the Towne Bank and Towne Insurance vision and guiding principles within the community.
• Evaluate risks and make coverage and market placement recommendations to clients.
• Gather information from insured and other sources to aid in quoting, marketing, and proposal development.
• Capable of using various carrier rating systems and understanding underwriting guidelines.
• Complete 'Acord' or company-specific applications.
• Craft and Present proposals to prospects over the phone.
• Strong organizational skills with attention to detail. Must document EPIC Management System promptly throughout the sales cycle.
• Verify that all policies are bound with insurance companies in writing prior to or on the effective date of the policy.
• Contact the insured as needed to collect outstanding balances according to office procedures and maintain a current balance on all insured accounts.
• Work with the Agency Account Managers to ensure that all paperwork, system documentation, and billing requirements are complete.
• Keep P & C license active and increase insurance knowledge by attending continuing education classes.
• Attend office and company meetings as necessary.
• Obeys all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA).

Requirements

• Current NC Property Casualty License or Carrier experience.
• 2 years minimum of previous experience in insurance sales or customer service.
• Proficiency in using insurance agency management software and Microsoft Suite.
• Customer-focused mindset.
• Adaptability to handle a variety of customer situations and industry changes.
• Organized with an ability to multitask.
• Self-motivated and detail oriented.
• Professional appearance and attitude.
• Proactive in problem-solving.
• Pride in getting work done accurately and timely.
• Ability to work in a fast-paced team environment.

Nice-to-haves

• Property & Casualty Insurance Designations
• Prior demonstrated success selling insurance or similar products.
• Insurance company relationships.
• Experience with EPIC Systems.
• Other industry relationships.
• Strong community relationships and areas of interest to complement insurance competency.

Benefits

• Excellent growth and advancement opportunities
• Competitive pay based on experience
• Health, vision, dental, and Employee Assistance Program
• Paid time off to include holidays, PTO, sick leave, and bereavement
• Profit Sharing
• Continuing education opportunities
• 401K & Employer Matching
• Employee discounts
• Identity theft protection
• Tuition Reimbursement
• Paid Training Opportunities
• Paid Parental Leave
• Wellness Plan
• Volunteer Opportunities