Risk Management - Fraud Risk Product Manager - Vice President

JPMorgan Chase - Columbus, OH

Full-time - Senior

Columbus, OH

Credit Intermediation and Related Activities

About the position

As a Fraud Risk Product Manager - Vice President at JPMorgan Chase, you will play a crucial role in Risk Management and Compliance, focusing on managing and driving cross-functional projects that shape technology solutions for strategic fraud risk initiatives. This position requires a blend of business and technical skills, as you will work closely with various teams to transform challenges into high-quality technical requirements and ensure exceptional business and customer experiences.

Responsibilities

• Partner with Fraud Risk product owners, data scientists, and fraud strategists on various initiatives to facilitate and drive customer-focused solutions across the organization.
• Manage the interdependencies between product releases and other product delivery teams and activities required for end-to-end delivery.
• Design solutions and improve existing software systems and applications to meet business requirements, working with stakeholders and technology partners.
• Conduct and lead technical and functional Joint Application Discovery (JAD) sessions, driving the team during solution design and defining web services API contracts.
• Build requirement artifacts, data flow diagrams, user stories, use cases, mapping documents, and defining test scenarios.
• Elicit accurate functional and technical requirements and user stories with supporting acceptance criteria.
• Lead programs from discovery to implementation, organizing teams, scoping requirements, structuring meetings, understanding project impact, and identifying issues and actionable opportunities.
• Collaborate with teams across functional areas (Product, Technology, Strategy, Channels, Operations) to deliver for initiatives.

Requirements

• Bachelor's degree in engineering, computer science, technology, or related field.
• Demonstrated product management experience in fraud risk or financial services.
• Strong ability to influence and define product alignment using data-driven insights.
• Strong experience with agile product delivery methods.
• Proven ability to collaborate and build strong partnerships across a large, highly matrixed organization.
• Excellent people management skills and growing a team.
• Demonstrated ability to interpret and share concepts clearly & unambiguously.
• Comfortable creating and presenting recommendations to leadership.
• Self-starter & able to manage projects from ideation through completion with strong problem-solving skills and ability to deliver actionable insights.

Nice-to-haves

• Advanced degree is a plus.

Benefits

• Comprehensive health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching
• Competitive total rewards package including base salary and commission-based pay.