JPMorgan Chase - Columbus, OH
posted 4 months ago
As a Risk Management - Fraud Risk Senior Officer - Senior Associate in the Digital Fraud Strategy team at JPMorgan Chase, you will play a pivotal role in safeguarding our customers from fraud and scams in the digital payments landscape. This position is integral to our Risk Management and Compliance division, where we prioritize responsible business growth by anticipating and addressing emerging risks. You will utilize advanced analytical tools and machine learning fraud models, combined with both vendor and in-house data, to develop effective risk rules and strategies. Your responsibilities will encompass the end-to-end management of fraud loss related to digital activities, ensuring that we maintain a robust defense against fraud while optimizing our operational capabilities. In this role, you will monitor authentication risks and fraud attack trends, identifying both tactical and strategic responses to minimize exposure for both customers and the bank. Collaboration will be key, as you will work closely with product, technical, and analytics teams to develop and prioritize initiatives that enhance our existing capabilities. You will take ownership of fraud loss categories related to account takeover (ATO) and authentication, ensuring that comprehensive plans are in place to mitigate overall fraud loss expenses. Additionally, you will escalate identified risks that could lead to unacceptable fraud controls and losses, providing analytical support for various strategic fraud initiatives outlined by the business and Fraud Strategy leadership. Your analytical skills will be put to the test as you perform in-depth analyses of current and historical data, keeping our fraud systems and processes at the forefront of detection capabilities. You will identify data-driven fraud trends and develop broad strategies to address these trends, conducting defect reviews of high fraud loss cases to pinpoint gaps in our fraud strategy and case management processes. This role requires a proactive approach to problem-solving and a commitment to continuous improvement in our fraud detection and prevention efforts.