Risk Management - Home Lending Strategic Analytics - Senior Associate

JPMorgan Chase - Columbus, OH

Full-time - Mid Level

Columbus, OH

Credit Intermediation and Related Activities

About the position

As a Senior Associate in Strategic Analytics within JPMorgan Chase's Risk Management and Compliance team, you will leverage your expertise to anticipate and address emerging risks in mortgage servicing. This role focuses on developing advanced analytics strategies to support responsible growth and drive strategic decisions that impact the business and its commitment to customers and communities.

Responsibilities

• Develop and execute advanced analytics strategies related to mortgage servicing, focusing on property tax and homeowners insurance escrow accounts, lender placed insurance, mortgage insurance, adjustable rate mortgages, and critical regulatory reporting.
• Utilize SAS and/or SQL programming (ORACLE, Teradata) to synthesize large datasets and generate actionable insights.
• Provide data-driven recommendations to senior leaders to address complex business issues and areas of regulatory concern.
• Collaborate with cross-functional teams, including risk management, data scientists, IT, finance, and operations, to ensure data quality and effective execution of strategies.
• Lead strategic projects aimed at improving risk management practices and processes within the mortgage division.
• Communicate complex analytical findings and recommendations to senior stakeholders in a clear and concise manner.
• Develop and maintain dashboards and other reporting tools to track risk metrics and performance indicators.
• Monitor and report on key risk metrics (KRMs) related to mortgage servicing, identifying trends and potential risks.
• Lead process improvement initiatives to enhance the quality and efficiency of analytics and reporting.
• Participate in internal and external audits, providing necessary documentation and support.
• Develop subject matter expertise in mortgage servicing, including loss mitigation and default servicing.

Requirements

• Bachelor's degree in Finance, Economics, Statistics, Mathematics, Computer Science, or a related field.
• 3-5 years of hands-on experience in SAS and/or SQL programming (ORACLE, Teradata) is required.
• Strong analytical and problem-solving skills with a proven track record of generating actionable insights.
• Excellent communication and presentation skills, with the ability to convey complex information to non-technical stakeholders.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Strong attention to detail and commitment to delivering high-quality work.

Nice-to-haves

• Experience in mortgage servicing, risk analytics, or financial services is highly desirable.
• A Master's degree or professional certification (e.g., CFA, FRM) is preferred but not required.
• Experience working with partners in different geographical locations, particularly in India and the US, is a plus.
• Familiarity with advanced analytical tools and techniques, such as Tableau or Alteryx, is a plus.
• Demonstrated ability to lead projects and mentor junior team members.

Benefits

• Comprehensive health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching