Risk Management - Strategic Analytics Associate

JPMorgan Chase - Wilmington, DE

Full-time - Mid Level

Wilmington, DE

Credit Intermediation and Related Activities

About the position

As an Associate on the Overdraft Collections Strategy Team at JPMorgan Chase, you will play a crucial role in Risk Management and Compliance by performing quantitative and qualitative analyses on overdrawn customers. Your primary focus will be to determine optimal credit risk strategies throughout the collections cycle, enhancing customer engagement and providing payment solutions to address customer hardships while mitigating losses. This position requires strong analytical skills, collaboration, and attention to detail to effectively drive loss mitigation and recoveries, directly impacting the consumer P&L.

Responsibilities

• Optimize customer contact and engagement strategies via strategy monitoring and testing on the margins.
• Support development and implementation of new initiatives to enhance customer contact and segmentation.
• Develop strategy performance monitoring framework for new Connected Commerce/Alternative lending initiatives.
• Maintain an adequate control framework across strategies, including data adequacy, strategy performance, and exception handling.

Requirements

• Bachelor's degree
• 3+ years of Risk Management or other quantitative experience
• Background in statistics, econometrics, or other quantitative field
• Experience in SAS is required
• Ability to query large amounts of data and transform raw data into actionable management information
• Ability to problem solve, synthesize/analyze diverse information, develop recommendations, and make decisions
• Demonstrated experience in applying analytics to efficiently and pragmatically solve business problems through structured problem-solving approaches
• Strong written and oral communication skills
• Experience delivering recommendations to management

Nice-to-haves

• Masters degree in related discipline
• Experience in Fraud or Consumer Risk Management Strategy

Benefits

• Comprehensive health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching