Risk Solutions Consultant (New England)

Hanover Insurance Group - Worcester, MA

Full-time - Mid Level

Remote - Worcester, MA

Insurance Carriers and Related Activities

About the position

The Risk Solutions Consultant at The Hanover is responsible for conducting technical evaluations and loss analysis for prospective and existing policyholders in the New England territory. This fully remote role emphasizes flexibility and the ability to work independently while collaborating with underwriting and agency partners to deliver consultative services and meaningful solutions.

Responsibilities

• Conduct field surveys on prospective and existing policyholders and write reports for underwriting.
• Perform loss analysis.
• Develop and deliver meaningful service solutions.
• Create and follow up on essential recommendations.
• Develop effective relationships with underwriting and agency partners that drive continual collaboration.
• Participate in underwriting pipeline, new business, and renewal meetings to provide Risk Solutions perspective regarding exposure and controls.
• Communicate ideas or positions persuasively to build support, agreement, and commitment.

Requirements

• At least 3 years of Risk Solutions/Loss Control field experience with a commercial lines national/regional insurance carrier.
• B.S. degree preferred in a related field such as health and safety, science, engineering, or equivalent.
• Strong to exceptional communication skills, both verbal and written.
• Professional loss control certification preferred (CSP, CFPS, CIH, PE, CPCU, ARM).
• Strong to exceptional analytical and problem-solving skills.
• Demonstrated project management skills.
• Ability to work in a dynamic environment on multiple projects, tasks, or assignments.

Nice-to-haves

• Motivated self-starter with demonstrated initiative; ability to work independently with minimal direction.
• Results focused.

Benefits

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement
• PTO
• Company paid holidays
• Flexible work arrangements
• Cultural Awareness Day in support of IDE
• On-site medical/wellness center (Worcester only)