RM Billing Specialist

$55,000 - $65,000/Yr

Mps Group International Plc - Farmington Hills, MI

Full-time

Farmington Hills, MI

Professional, Scientific, and Technical Services

About the position

The RM Billing Specialist at MPS Group, Inc. is responsible for processing customer and financial reports for multi-site locations. This role involves managing account statuses, addressing inconsistencies, issuing purchase orders, verifying vendor invoices, and ensuring accurate reporting of information. The specialist serves as a key customer service contact, coordinating with vendors and customers to maintain up-to-date records and compliance data.

Responsibilities

• Data entry of monthly vendor invoice information into master billing spreadsheets.
• Prepare monthly billing and ensure supporting documentation is available at the time of invoice.
• Prepare quarterly rebate check requests and follow processing to completion.
• Ensure monthly cost and rebate accruals are processed.
• Approve vendor invoices.
• Responsible for a variety of monthly and quarterly reporting of customer and vendor information.
• Assist with customer quotes for new work.
• Act as the key customer service contact for assigned customers, ensuring timely responses to inquiries.
• Coordinate with vendors to complete documentation necessary for approved vendor status.
• Maintain accurate volume reports and waste compliance data for assigned customer locations.
• Create purchase orders for suppliers.
• Participate actively in the FCA PDC and Non Man, communicating regularly with Project Managers, Finance, and Purchasing.
• Handle other work as requested by the ESG leadership team.

Requirements

• Minimum Associate's Degree in Business Administration or Environmental Sciences or 4 years of relevant experience in a billing/customer service position.
• Experience in a fast-paced business office environment.
• Proficient in Microsoft Office Suite, particularly Excel.
• Experience with business process management software (ERP) and automated workflows.
• Ability to meet strict deadlines with high attention to detail.
• Professional writing and speaking skills.
• Strong customer service skills with an emphasis on efficient and positive troubleshooting via phone and email.
• Clear and concise speaking style with the ability to present information effectively at all organizational levels.