Reynolds Memorial Hospital - Glen Dale, WV
posted 20 days ago
Full-time
Glen Dale, WV
Nursing and Residential Care Facilities
About the position
The Unit Secretary in Radiology at Reynolds Memorial Hospital is responsible for performing a variety of clerical, receptionist, and administrative duties to support the patient care department. This role involves greeting and admitting patients, managing communication within the department, and ensuring accurate documentation and scheduling of appointments.
Responsibilities
- Greet and admit patients upon arrival to the department.
- Prepare patient identification bands and name tags accurately.
- Welcome visitors and respond courteously to requests for assistance or information.
- Assist with delivering items to patient rooms.
- Collect and distribute department mail appropriately.
- Communicate transfer information promptly when patients are transferred to another facility.
- Maintain stock levels of office supplies.
- Perform clerical admission and discharge functions.
- Schedule follow-up appointments as requested by physicians.
- Arrange transportation for patients as necessary.
- Organize and maintain patient records and department records for accurate documentation.
- Fax copies of patient charts as needed for arranging transfers or follow-up care.
- Facilitate ongoing communication for efficient operations within and between departments.
- Communicate timely with other departments regarding patient admissions, discharges, transfers, or expirations.
- Answer telephone calls courteously and identify self and department, forwarding calls as necessary.
- Respond to patient call bells promptly and dispatch appropriate personnel.
- Provide requested information about specific patients or department routines in accordance with hospital policy.
Requirements
- High School Diploma or equivalent.
- One year of administrative or clerical experience.
Nice-to-haves
- Graduate of a Medical Assistant program or secretarial school.
