RN-Care Navigator

About the position

Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it. Southcoast Health is a not-for-profit, charitable health system with multiple hospitals, clinics, and facilities throughout Southeastern Massachusetts and Rhode Island. Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home. Find out for yourself why Southcoast Health has been voted ‘Best Place to Work' for 7 years in a row! We are searching for a talented RN-Care Navigator.

Responsibilities

• Provide consistent care coordination across the continuum, assessing the physical, psychological, and social needs of the patient.
• Serve as an ongoing resource for patients throughout the care continuum.
• Organize and facilitate clinical visit needs.
• Assist patients and families by providing education, support, and information regarding available resources for assigned patient population within the Care Center and Southcoast community.
• Provide educational materials and referrals to appropriate support groups and services.
• Support patients and families to ensure compliance with care.
• Create, monitor, and improve clinical quality indicators for program evaluation and any applicable regulatory or accreditation requirements.
• Facilitate prospective and/or retrospective case conferences, documentation of conference outcomes including treatment recommendations for each patient.

Requirements

• Graduate of an accredited School of Nursing or equivalent is required.
• A Bachelor of Science (BSN) in Nursing or the equivalent education and experience is required.
• Four (4) years of clinical experience with at least 2 years in a related setting is required.
• Current RN Licensure in the Commonwealth of Massachusetts and/or Rhode Island is required.
• Basic Life Support (BLS) certification is required.
• Ability to multi-task, handle stressful situations in a fast-paced environment required.
• Knowledge and clinical expertise in community services available to patients and their families required.

Nice-to-haves

• Previous training as a care navigator, coordinator, or manager is highly desirable.
• Previous ambulatory/outpatient experience is preferred.
• Oncology experience is preferred.

Benefits

• Competitive pay and comprehensive benefits package
• Generous Earned Time Off Package
• Employee Wellbeing Program
• 403B Retirement Plan with company match
• Tuition assistance / Federal Loan forgiveness programs
• Professional growth opportunities and customized leadership training