RN Case Manager Supervisor

Almost Family - Louisville, KY

Full-time - Mid Level

Louisville, KY

Ambulatory Health Care Services

About the position

The RN Case Manager Supervisor at Almost Family is responsible for overseeing the integration of case management and social services for clients participating in a waiver program in Kentucky. This role involves leading a collaborative process to assess, plan, implement, coordinate, monitor, and evaluate services to meet clients' healthcare needs. The supervisor acts as a patient advocate, manages staff education, and ensures high-quality, cost-effective patient care.

Responsibilities

• Coordinate the integration of Case Management and Social Services functions for clients in a waiver program.
• Lead a collaborative process to assess, plan, implement, coordinate, monitor, and evaluate services.
• Act as a patient advocate and perform staff education related to resource utilization and discharge planning.
• Manage and supervise to ensure high-quality, cost-effective patient care and services.
• Oversee referral coordination and ensure continual assessment of patient needs.
• Develop, implement, adhere to, and update individualized plans of care for patients.
• Ensure effective communication with physicians, families, and other clinicians involved in care.
• Educate staff through orientation, case conferences, and mandatory in-services.
• Ensure hiring of qualified personnel and compliance with licensure and certification requirements.
• Conduct in-home visits as needed and oversee clinical medical record documentation.
• Assist with complaint investigation, resolution, and follow-up as assigned.
• Provide oversight to the agency's infection control plan and practices.
• Serve as the Emergency Management Coordinator in the absence of the Executive Director.
• Participate in Performance Improvement and Compliance Programs.

Requirements

• RN License
• Bachelor's or Master's degree in a health and human service field
• At least 1 year of experience in a health and human service field or equivalent educational experience in aging or disability
• Experience working with Aging and/or Disabled Clients
• Experience with Kentucky Medicaid

Nice-to-haves

• Flexible scheduling
• Experience in discharge planning

Benefits

• Paid time off
• Earn PTO while working 32+ hours per week