RN Supervisor - Operations Coordinator - OMC Jeff Hwy - Med Surg - Nights

Ochsner Health - New Orleans, LA

Full-time - Mid Level

Remote - New Orleans, LA

10,001+ employees

Ambulatory Health Care Services

About the position

At Ochsner Health, we are committed to serving, healing, leading, educating, and innovating since our inception in 1942. This position acts as a supervisor and provider of care at the point of care to individuals and cohorts of patients within a unit. The role involves evaluating nursing interventions by coordinating, delegating, and supervising care provided by the healthcare team, which includes licensed nurses, registered nurses, and patient care technicians. As a resource to staff, the supervisor will assist in patient care assessment, planning, and evaluation of nursing interventions, while also facilitating problem resolution through collaboration with unit leadership and other supervisory staff. In collaboration with the immediate leader and other supervisory staff, the supervisor will identify staff strengths and weaknesses and evaluate performance for team members within their span of control. The job requires the individual to perform each essential duty satisfactorily, with reasonable accommodations made for qualified individuals with disabilities. This job description serves as a summary of the primary duties and responsibilities and is subject to change at the company's discretion. The position requires a registered nurse diploma, with a preferred associate or bachelor's degree in nursing. Candidates must have at least one year of relevant experience as a registered nurse or two years as an LPN in an acute care setting, with a preference for two years of relevant experience as a registered nurse. Required certifications include a current registered nurse (RN) license in the state of practice and Basic Life Support (BLS) certification from the American Heart Association. The role demands strong problem-solving skills, the ability to assess medical needs, and proficiency in operational success indicators such as unit productivity and quality indicators. Effective communication skills, organizational skills, and the ability to manage priorities and projects are essential for success in this role.

Responsibilities

• Administers medications, starts IVs, and discharges patients with their healthcare team.
• Organizes, plans, supervises, and provides coordinated patient care within the unit.
• Supervises, develops, and evaluates assigned departmental staff nurses and technicians.
• Promotes the adoption of nursing protocols and clinical practice guidelines to support evidence-based practice.
• Manages conflict on assigned shifts and collaborates with other supervisors and unit leadership if further action is needed.
• Collaborates with patient quality, safety, and experience leadership and promotes patient quality, safety, and experience processes.
• Supports daily clinical operations on the unit by ensuring effective scheduling, staffing, and appropriate clinical supplies and resources are available for patient care.
• Adapts behavior to the specific patient population, including respect for privacy and communication style.
• Performs other related duties as assigned.

Requirements

• Registered nurse diploma required; preferred associate or bachelor's degree in nursing.
• 1 year of relevant experience as a registered nurse OR 2 years of experience as an LPN in an acute care setting required; preferred 2 years of relevant experience as a registered nurse.
• Current registered nurse (RN) license in state of practice required.
• Basic Life Support (BLS) certification from the American Heart Association required.
• Strong problem-solving skills and ability to assess medical needs of patients.
• Ability to be self-directed and proficient in operational success indicators.
• Proficiency in using computers, software, and web-based applications.
• Effective verbal and written communication skills.
• Excellent organizational and time management skills.

Nice-to-haves

• Experience in a supervisory role within a healthcare setting.
• Advanced certifications in nursing or healthcare management.

Benefits

• Health insurance coverage.
• Dental insurance coverage.
• Vision insurance coverage.
• 401k retirement savings plan.
• Paid holidays and vacation time.
• Continuing education support.
• Employee discount programs.