Roberta's - Culver City, CA

posted 6 days ago

Full-time - Mid Level
Culver City, CA
Merchant Wholesalers, Nondurable Goods

About the position

The Floor Manager at Roberta's in Culver City is responsible for overseeing restaurant operations in the absence of the General Manager. This role requires strong leadership and multitasking abilities to ensure exceptional service and operational efficiency. The ideal candidate will embody the brand's values and maintain high standards of hospitality while managing a team of bartenders, barbacks, servers, and other front-of-house staff.

Responsibilities

  • Ensure that all guests receive warm and welcoming service, and that the Roberta's team is exceeding expectations at all times.
  • Understand all company policies, procedures, standards, specifications, guidelines and training programs.
  • Achieve company objectives in sales, service, product quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
  • Continually develop hourly staff in all areas of professional development.
  • Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
  • Cultivate professional and positive communication skills and leadership ability.
  • Oversee cash handling and accounts payable procedures to ensure compliance with company policies.
  • Manage labor to cover the needs of business while meeting labor targets.
  • Serves as a mentor to newer members of the leadership team.

Requirements

  • 1+ years of management experience
  • Excellent at multitasking
  • Strong leadership skills
  • Strong innate sense of hospitality
  • Ability to maintain a good handle of labor costs
  • Knowledge of Toast, RESY and third party delivery platforms
  • Strong wine, beer and cocktail knowledge
  • Professional and productive communication skills
  • Experience working in a high volume restaurant
  • Food Handlers Certificate
  • A positive attitude is the most important qualification.

Benefits

  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
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