Robotics Engineer

Actalent - Wales, WI

Full-time - Entry Level

Wales, WI

10,001+ employees

Administrative and Support Services

About the position

We are seeking a dedicated Robotics Service Engineer to join our team. In this role, you will be responsible for performing service calls at customer sites to diagnose and fix problems with their automated systems. Your tasks will include performing preventative maintenance, training customers on their systems, working on service projects, and comprehending customer requirements to make appropriate recommendations. You will also diagnose issues related to electrical components, mechanics, and programming, and determine the correct solutions. Additionally, you are expected to submit service and preventative maintenance reports to the service manager promptly, document processes, manage your tasks effectively, and maintain timelines. You will also be responsible for managing files and backups, attending training classes, maintaining a tool and computer kit, and communicating effectively with your team.

Responsibilities

• Perform service calls at customer sites to diagnose and fix problems with automated systems.
• Conduct preventative maintenance on customer systems.
• Train customers on their systems and operations.
• Work on service projects and comprehend customer requirements to make appropriate recommendations.
• Diagnose issues related to electrical components, mechanics, and programming.
• Determine correct solutions for identified issues.
• Submit service and preventative maintenance reports to the service manager promptly.
• Document processes and manage tasks effectively to maintain timelines.
• Manage files and backups related to service calls.
• Attend training classes to enhance skills and knowledge.
• Maintain a tool and computer kit for service tasks.
• Communicate effectively with team members.

Requirements

• Experience with Fanuc robotic programming.
• Strong skills in diagnosing electrical, mechanical, and programming issues.
• Ability to perform preventative maintenance on automated systems.
• Excellent communication skills for training and team collaboration.
• Strong organizational skills to manage tasks and timelines.