Robotics Maintenance Engineer

About the position

At Formic, we're on a mission to revolutionize American manufacturing and create more abundance in the world. We believe in continuing the American legacy of innovation by making automation accessible to all manufacturers and increasing their factory productivity by 10x. Built upon deep expertise in robotics and manufacturing, our unique Pay-for-Productivity robotics solutions combine the best automation technology, tools, and uptime services for manufacturers, paving the way for a new era of supercharged efficiency and competitiveness. The Production Optimization Team is dedicated to ensuring both customer satisfaction and the seamless operation of our robots. Together, the various sub teams, including Customer Success and Monitoring & Maintenance, work to maximize robot performance and provide ongoing support to guarantee a smooth and efficient user experience for our customers. The Robotics Maintenance Engineers work on the forefront of robotic automation using Formic's suite of monitoring and diagnostic capabilities to guide preventative, corrective, and predictive maintenance activities across Formic's growing fleet of deployed robotic cells.

Responsibilities

• Perform preventative, corrective, and predictive maintenance activities for Formic's robotic cells in customer sites
• Coordinate and execute inspection, maintenance, and repair tasks on robotic-centric manufacturing cells in the field
• Systematically diagnose technical issues, apply standard resolution tactics, and repair equipment with consistency
• Demonstrate passion about robotics-centric automation and use troubleshooting and maintenance skills to meet and exceed customer expectations
• Proactively identify potential problems and provide solutions, instilling customer confidence in Formic service
• Provide detailed service reports that list the Issue, root cause analysis (RCA) and solution
• Lead RCA activities with a team of engineers and technicians across the team
• Effectively communicate with all levels of internal and external stakeholders from operators to senior management and executives
• Demonstrate a high level of attention to detail in everything you do
• Mentor junior or newly hired Field Service Engineers and Technicians as needed
• Coordinate onsite schedule (self, vendor, and when applicable, other technicians) in alignment with customer expectations
• Ensure compliance with safety regulations and policies, as well as a clean and safe work environment

Requirements

• 4+ years field service experience with robotics automation (Engineer)
• 2+ years field service experience with robotics automation (Technician)
• Prior experience installing, diagnosing, and repairing six-axis robots (Fanuc)
• Experience using Computerized Maintenance Management Systems (CMMS)
• A motivated self-starter, able to work independently
• Ability to travel up to 80% - mostly driving within a local area - with up to 20% requiring overnight stays
• Ability to work alternative schedules to support production outages, including occasional weekends, nights and on-call hours
• Current, valid drivers license and access to your own vehicle for daily local travel

Nice-to-haves

• Hands-on experience installing, repairing, or maintaining Fanuc, Kuka, Yaskawa, ABB, and/or Universal Robots robotic cells
• Experience in food manufacturing, packaging, automotive or other high-speed manufacturing environments
• Knowledge of OSHA regulations, GMPs, SOPs, and safety standards in a manufacturing setting
• Strong spoken Spanish language proficiency

Benefits

• Equity in Formic
• 99% coverage on our base Medical, Dental, and Vision insurance plans (75% coverage for dependents)
• FSA & DCFSA
• Life insurance, Short-Term Disability, and Long-term Disability plans (covered at 100%)
• Employee Assistance Program
• Paid parental leave
• Company-sponsored 401k
• Home Office Stipend for remote and hybrid roles
• Monthly Phone/Internet Reimbursement
• Flexible time off policy and 10+ company holidays