Home2 Suites Coralville IA - Coralville, IA

posted 14 days ago

Full-time - Entry Level
Coralville, IA

About the position

The Room Attendant at Home2 Suites Coralville IA is responsible for maintaining the cleanliness and orderliness of guest rooms and public areas to ensure guest satisfaction and uphold the hotel's standards. This role involves a variety of cleaning tasks, including dusting, vacuuming, and restocking supplies, while providing warm and knowledgeable service to guests. The position requires physical stamina and attention to detail to create a welcoming environment for guests.

Responsibilities

  • Cleans and prepares guest rooms and public areas to meet established cleanliness standards.
  • Retrieves items from shelves and storerooms, setting up and maintaining cleaning carts.
  • Cleans windows, doors, walls, closets, and fixtures in guest rooms and public areas.
  • Washes shower walls, tubs, toilets, and sinks to ensure sanitary conditions.
  • Replaces towels, soaps, and room amenities for arriving guests.
  • Dusts and polishes furniture, fixtures, and wall hangings.
  • Strips beds of linen and remakes with fresh linens, checking for cleanliness.
  • Vacuums rooms and public areas, moving heavy furniture as needed.
  • Inspects room equipment and reports maintenance deficiencies to management.
  • Maintains a friendly and courteous demeanor at all times.

Requirements

  • High school diploma or GED.
  • Basic knowledge of general cleaning principles and use of cleaning products.
  • Ability to lift up to 50lbs and perform physical tasks throughout an 8-hour shift.
  • Strong communication skills for interacting with guests and staff.
  • Basic math skills for handling cash or credit.

Nice-to-haves

  • Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt processes and standards.

Benefits

  • Paid holidays
  • Health insurance
  • Dental insurance
  • 401(k)
  • Flexible spending account
  • Parental leave
  • Employee assistance program
  • Vision insurance
  • Employee discount
  • Opportunities for advancement
  • Flexible schedule
  • Life insurance
  • Referral program
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