Room Attendant - Housekeeper

$26,000 - $26,000/Yr

Hhm Hotels - Norman, OK

posted about 2 months ago

Part-time,Full-time
Norman, OK
Accommodation

About the position

The Room Attendant position at HHM Hotels involves cleaning and maintaining guest rooms to meet established standards, ensuring overall guest satisfaction. The role requires a warm and friendly interaction with guests, adherence to safety and sustainability practices, and the ability to perform various cleaning tasks efficiently within a specified time frame.

Responsibilities

  • Greet guests upon interaction with a warm and friendly greeting.
  • Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
  • Change bed linens and replace towels and other amenities.
  • Clean and polish furniture and fixtures; dust furniture, walls or equipment.
  • Notify managers concerning the need for repairs in guest rooms.
  • Process guest items left in rooms according to lost and found policy.
  • Follow sustainability guidelines and practices related to HHM's EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform house person and lobby attendant duties when short staffed or during peak periods.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Requirements

  • High School diploma preferred.
  • Previous housekeeping experience required or equivalent training.
  • Understand and communicate in English.

Benefits

  • Competitive wages for full time and part time opportunities
  • Medical, Dental and Vision Health Insurance
  • Paid Time Off
  • 401k Company Match
  • Free Basic Life Insurance
  • Travel Discounts
  • Commuter Transit and Commuter Parking Benefits
  • Employee Assistance and Wellness Program
  • Educational/Professional Development
  • Referral Bonus Program
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