Room Attendant (Housekeeping)

$43,680 - $43,680/Yr

Great Wolf Resorts - Perryville, MD

Part-time,Full-time - Entry Level

Perryville, MD

Accommodation

About the position

The Room Attendant (Housekeeper) at Great Wolf plays a vital role in maintaining a clean and welcoming environment for guests. This position involves various cleaning and maintenance tasks to ensure guest satisfaction and comfort. The role offers flexible scheduling options and opportunities for career growth through training and development programs.

Responsibilities

• Cleans guest rooms and guest areas, including making beds, dusting, vacuuming, cleaning bathrooms, and replacing supplies.
• Utilizes chemicals according to directions and familiarizes self with all material safety data sheets.
• Maintains a stocked, organized, and clean cart with sufficient supplies.
• Reports maintenance issues through appropriate channels for resolution.
• Documents and secures lost and found items.
• Communicates with guests in a professional and friendly manner.
• Keeps supplies ready by restocking housekeeping cart at the end of the shift.
• Assists House Attendant, including delivering guest requests and picking up used guest items.
• Conserves energy by closing shades and draperies and turning down air conditioning and heat of unoccupied rooms.
• Reports hazardous conditions in the work area or equipment to the supervisor.

Requirements

• Willingness to work a flexible schedule including nights, weekends, and/or holidays as needed.
• Successful completion of a criminal background check and drug screen.
• Prior experience in housekeeping including sanitation, laundry operations, and/or guest services.
• Excellent customer service and oral communication skills.
• Previous housekeeping or general cleaning experience.

Benefits

• Medical, Dental, and Vision insurance
• Health savings account
• Telehealth resources
• Life insurance
• 401K with employer match
• Paid vacation time off
• Paid parental leave