HEI Hotels & Resorts - San Ramon, CA

posted about 2 months ago

Full-time - Entry Level
San Ramon, CA
Accommodation

About the position

The Room Attendant position at HEI Hotels and Resorts involves maintaining hotel rooms and the building to ensure a safe and clean experience for guests, associates, and vendors. This role is essential in providing exceptional guest service and contributes to the overall hospitality experience at the San Ramon Marriott.

Responsibilities

  • Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents.
  • Adhere to cleaning procedures and instructions for use of cleaning agents.
  • Strip beds and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 50 lbs.
  • Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly.
  • Push and pull vacuum throughout entire room and empty trash.
  • Replenish amenities, linens, and supplies in guest room.
  • Sign for room keys, retrieve, push to assigned rooms and restock heavy cart.
  • Visually inspect room for cleanliness and appearance and signify completion for room.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job related duties as assigned.

Requirements

  • Ability to scrub and scour surfaces, extending arms over head to perform cleaning tasks, and work in confined spaces.
  • Must be willing to 'pitch-in' and help co-workers with their job duties and be a team player.
  • Knowledge of chemical cleaning agents and operation of various cleaning equipment with or without reasonable accommodation.
  • Ability to push and/or pull equipment weighing up to 100 lbs. with or without reasonable accommodation.
  • Effective verbal and written communication skills.

Benefits

  • Competitive Medical and Dental programs through Anthem Blue Cross Blue Shield
  • Vision insurance programs through EyeMed
  • Vacation, Sick and Holiday programs
  • Pet insurance through the ASPCA
  • Supplemental, Spousal and Child Life insurance
  • Short and Long-Term Disability plans
  • 401(k) Savings Plan with matching funds
  • Discounts through 'YouDecide' and Hotel Room Discount programs
  • DailyPay partnership for access to earnings
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